Thousands across the UK have been affected by what appears to be a huge, intermittent outage of Virgin Media broadband services.
At a time when the home TV and Broadband giant is trying to help millions of isolated people, working and studying from home #StayConnected, over 35,000 issues were reported on Down Detector at 7.17pm on Monday 27th April.
In a tweet to a customer, a Virgin Media representative responded: “We’re currently investigating an intermittent broadband issue that lasted for a very short period of time earlier this evening. While services are currently back up and running, our teams are looking into the problem and will work flat out to fix it. We apologise for any inconvenience caused”
Bullsh*t. My broadband has been down since about 9am and it is now 10pm and it is still down. Really fed up tbh. Been isolating for a lot longer than the 5 weeks of general public, due to disability, preexisting health conditions and level of risk….. kinda depend on that internet connection to feel in any way part of the world out there! I have 4G on my phone, yup, if I sit in the corner of my living room and dont move. The data reception in my flat for all networks that I have tried here is rubbish, no idea why, just is, but if I sit here waving my phone in the air after I hit send, dont move to a different chair, and wait 3 times longer than I strictly should with 4G then you might get to read this!!
I’ve had total outage of all services since 10 am Friday 11th september (Yes that’s 5 days). Every 24 hours I get a message saying it will be fixed by 4pm, and when 4pm arrives I get another message 2 hours later saying it will be another 24 hours.