In response to the current coronavirus outbreak, Royal Mail have announced some temporary changes to how their staff will hand over parcels and ‘signed for’ items to customers at the doorstep.
Parcel recipients ‘not at risk’
A statement on the Royal Mail website reads: “Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels.”
Precautions
However, to minimise risks, Royal Mail delivery staff will not be asking customers to handle and sign their handheld device; and parcels and packages that do not fit through the letter box will be placed at the door – delivery staff will step back and ensure the parcel is securely collected by the recipient.
Full service continues
A Royal Mail spokesperson said: “Royal Mail continues to deliver a full service across all parts of the UK. We have made temporary changes to delivery processes for the delivery of any parcels which cannot be posted through a letterbox, or items that require a signature.
“We take the safety and wellbeing of our employees and our customers very seriously. We have provided Public Health England preventative guidance to our colleagues in all mail handling and other roles.”
For full details and for further coronavirus related service updates from Royal Mail, visit www.royalmail.com/coronavirus
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Well they not doing that my way as I had post at midday and I signed the pda and post an gave me the parcel…
Royal mail have 0% care for their hard working postmen/women in the workplace so this is only a pr exercise
Pandemic sweeping the globe and what’s on your mind is a single employee, probably under s lot of pressure, exposed to this pandemic, who is perhaps new too the job, making a small human error in protocol. Not even going to direct any comment at you, anyone reading this is likely thinking the same as me.
The coronavirus is getting out of hand ? now & it needs to get sorted out ( A.S.A.P. ) , and it’s getting beyond the joke now.
Or they just dont even bother delivering a scheduled parcel, dont put a card through the door and rake it back to the depot saying delivery attempted. Even though I was in all day waiting.
Pandemic sweeping the globe and what’s on your mind is a single employee, probably under s lot of pressure, exposed to this pandemic, who is perhaps new too the job, making a small human error in protocol. Not even going to direct any comment at you, anyone reading this is likely thinking the same as me.
That’ll be a first for royal mail. They are bloody useless leaving parcels
This is ok for normal people but I am wheelchair dependent and cannot bend to pick a parcel up. How can I safely get my delivery.
2 weeks to late
Hi
I am expecting a parcel today from Spain is ok to take it straight in the the house or should I wipe it down with an Antibacterial wipe first?
Thanks
Antibacterial wipe won’t make any difference, this is a virus epidemic.
Had a couple of packages delivered like this yesterday. Don’t blame them, the number of people they deliver to each day.
Our PDA’s have still not been sanitised and still no wipes to even clean them ourselves !!
Sounds more a excuse to save money than a real reason
how does knocking the door and placing the parcel on the ground,then standing back and waiting for us to answer the door before walking away, save money?
Then you sir are a plinker!
We all have to think of ways to help this awful situation we are all in get a grip and stop bitching on !!
I was expecting a parcel on Saturday, which wasn’t delivered.
Thats so annoying now we are at risks of people stealing packages and how are we supposed to know if they came 😤😤
They will only leave them on the doorstep if your home. If tour not home then it’s the usual process of trying a neighbour or leaving you a card to say the parcel was unable to be delivered
your getting annoyed at nothing Marcel,relax a little.No packages are at risk of being stolen as the article stated, bigger parcels “will be placed at the door – delivery staff will step back and ensure the parcel is securely collected by the recipient.”
Come on! We have a National state of emergency, for pity’s sake! So we need to be a little more understanding and a little less demanding of all services, not just post and parcel services. There is so much negativity going on. This crisis is going to hit many of us a darn sight harder than delayed post/parcels. Give our Posties a break, please.
That’s a joke a member of staff was asked to attend work at his local depot in Peterborough when he stated has family had the virus shows Royalmail don’t give a dam about staff.What about the drivers who have to be in trailers loading where is there protection.??
Are you not considering the fact that people will steal the package or that it could be blown away or water damaged?atleast try to hide it and put a note saying where it is
The parcels won’t be left – they will wait until its collected or take it back!