Front of House Assistants

    • Temporary
    • Kings Norton
    • This position has been filled


    Location: Kings Norton
    Salary: Competitive
    Closes: 24 Nov 2017 (Rush have right to remove the job before the deadline)
    Job Type: Temporary

    Front of House Assistant –  Birmingham

    The Role

    This role will involve helping customers with bookings and queries and this person will be required to take personal responsibility for delivering outstanding customer service. In addition, they will be responsible for ensuring that all cash handling procedures are adhered to in line with company expectations.

    Key Responsibilities

    • To deal with enquiries from members of the public in person, telephone or e-mail regarding the park and its facilities
    • To help customers with their bookings
    • To receive customers on site and explain the rules and regulations
    • To ensure that all customers participating in activities in the park have signed a valid waiver form
    • To receive birthday party guests and act as personal host to the party, ensuring that each party customer has the best party experience. This includes efficient checking in, waiver form management, safety briefing management, liaising with food staff to prepare and deliver party food, overseeing the party including birthday cake and party bags, management of party room including layout and clear up
    • To undertake general administrative duties as defined by the Management team
    • To complete sales transactions and cash up and balance of monies at end of duty, including balancing of stock inventories
    • To empty cash out of vending machines
    • To undertake all other reasonable duties as required

    The Person

    • Must be a confident and clear communicator who is able to deal with staff and customers in a professional and courteous manner
    • Must be able to multi-task and work well under pressure
    • Must have strong administrative and organizational skills
    • Must be able to work unsupervised
    • Must have good IT skills
    • Must be able to work flexible hours, including weekends, evenings and holidays


    • Good level of education
    • A minimum of 2 years’ experience within a customer service role which involved cash handling
    • Will be required to undertake a CRB check

    If you apply for this position, please mention where you saw this vacancy, thank you and good luck :-)