Assistant Department Manager



    Location: Frankley Services, M5 Junction 3/4
    Salary: £18300
    Contract Type: Permanent
    Brand: Costa
    Hours of Work: Full Time
    Specific Hours: N/A

    Do you believe in delivering exceptional customer service?

    Are you currently managing or have managerial experience in a branded retail or catering environment?

    Do you enjoy the fast pace and ever changing situations of catering and retail?

    If you answered yes to all of these questions we want to hear from you!

    As a Assistant Department Manager your role is to support the Department Manager to ensure that the whole team are 100% focussed on customer service, driving sales, operational standards, ensuring brand compliance is continuously met and to assist with the development of the team to deliver a budgeted profit.

    All of our managers champion exceptional customer service and you will be encouraged to look for continuous improvement in all areas. We’re not just talking about individual behaviours, we want you to proactively, with the help of your team look for ways in which we can improve how we do things, to become even more customer focused and continue to be the nation’s favourite break when travelling.

    In order to be considered for this post you will ideally have strong experience in the following areas:

    • Experience of delivering exceptional customer service
    • Previous experience of leading and motivating a team at a supervisory/junior management level
    • Experience of working within a branded retail or catering environment is essential

    Moto prides itself in its training and development of people, ensuring individuals are equipped with all the skills and knowledge to succeed in their role and progress to the next. There are no barriers when it comes to promotion in Moto, just job satisfaction, challenges and recognition for outstanding performance.

    Employed by Moto, you will work closely with your team and colleagues while we continually strive to improve our operations and create a rewarding working environment for everyone.

    To apply for this job please visit