Chocolate Creator **APPLICATIONS CLOSED**


    Cadbury World

    Ref: 1813227
    Location: Cadbury World – Bournville
    Position: Part Time – FTC 12 months



    As one of the leading tourist attractions in the UK, Cadbury World welcomes more than 500k visitors every year to discover the history and the heritage behind the nation’s favorite chocolate brand. Visitors experience an assortment of interactive chocolatey zones, from traditional chocolate making demonstrations and finding out how their favorite confectionery is made, to riding the Crunchie rollercoaster in the 4D Chocolate Adventure zone and meeting the iconic Cadbury gorilla in Advertising Avenue.
    Purpose of the Role
    If you have a big talent for chocolate creations and you are committed to delivering a fantastic customer experience, then you’ve just taken one small step closer to your perfect role.
    No day is the same here at Cadbury World; as one of Birmingham’s largest leisure attractions we welcome over 500,000 visitors each year, who come to explore and discover chocolate’s history, to learn about the origins and story of the Cadbury business. We create memorable moments of JOY for each and every person.
    We are looking for enthusiastic and friendly people to join our ‘Chocolate Creator’ team; those who will thrive on being in front of a crowd and enjoy bringing our delicious creations to life for each and every one of our customers.
    Main Responsibilities:
    • Providing interactive and informative demonstrations to large crowds utilising traditional chocolate making techniques
    • Meeting and greeting customers in the Chocolate Making area and be able to provide knowledge of Cadbury World, Cadbury and Mondelez International
    • Communicating and interacting with customers of all ages in a positive, professional and friendly manner
    • Following and delivering Health and Safety instructions to Cadbury World and Mondelez global standards to both staff and visitors, including cleaning and housekeeping
    • Promoting and selling products made in our production areas to help achieve sales targets

    Candidate Requirements:

    • Previous experience of professional bakery skills or chocolate creations would be desirable
    • Food Safety Level 2 would be desirable but not essential
    • Confidence to perform / interact to large crowds of people
    • Possess a high degree of inter-personal and customer service skills
    • Flexibility to work required shift pattern
    • Excellent attendance and timekeeping
    • Must be a team player
    • Smart appearance – you will be required to follow Cadbury World uniform and hygiene standards at all times
    Please note:
    • All roles are to work 25 hours per week predominantly during weekdays and also alternate weekends
    • We have a number of fixed term contracts available which are due to start in January 2019
    • If your application is successful you will need to be available to attend an Assessment Centre sessions, these will be held on 9th, 10th and 11th January 2019
    • During peak times such as school holidays and bank holidays you will be required to work additional hours during both weekdays and weekends up to 37.5 per week.

    We pride ourselves on having a high performing and collaborative culture where we offer support and development to enhance your career and develop your knowledge and skills.

    In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful International business that offers financial rewards and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme.

    We reserve the right to close the application process early, should sufficient volumes be received.
    If you apply for this position, please mention where you saw this vacancy and do let us know how you get on, thank you and good luck :-)