UPDATE 9.30pm Mon 5th:

Severn Trent say supplies are BACK ON but it may take a while for the system to refill.

They say: “It’s possible that during this evening’s peak demand customers may notice some intermittent interruptions to their supply or poor pressure as the system recharges. It takes time for water to get around our network of pipes but we’re working hard to get things back to normal as soon as we can.”

UPDATE 7pm Mon 5th

All supplies were announced restored at 6.40pm BUT it appears more leaks have caused further disruption in B29 / B30 / B31 / B38 / B45 / B14 and possibly more.

If you spot a leak, call the Severn Trent ‘Leakline’ on 0800 783 4444 or report online as soon as possible. https://www.stwater.co.uk/in-my-area/report-a-problem/

Free bottled water is available to collect in Sainsbury’s Northfield car park until 10pm.

Traffic is said to be currently gridlocked around Northfield

Update 2.30pm Monday 5th March:

FREE bottled water available to collect from Severn Trent staff at Sainsbury’s Northfield until 10pm for those still affected. Severn Trent staff are checking up on those most vulnerable but please check your neighbours and relatives who may need help.

Update 12.30pm Monday 5th March:

After restoring all supplies by around 4am, the system has unfortunately suffered further leaks, leaving some customers without water again. Severn Trent say there has been a 4000% increase in leak alarms during this thaw.

Engineers continue to work to restore supplies in the Longbridge, Walkers Heath, Harborne & Ladywood areas.

If you spot a leak, call the Severn Trent ‘Leakline’ on 0800 783 4444 or report online as soon as possible.

Homes and businesses across South West Birmingham have been left with no water supply – or low water pressure – as numerous issues have arisen after the weekend’s big freeze.

Severn Trent have apologised, saying that they are trying to divert supplies and bring water into affected areas in tankers.

Severn Trent Water are dealing with numerous leaks discovered as snow and ice receded today (Sunday 4th March). Freezing conditions means water swells as it freezes to ice, leading to cracks in the pipes. These only become apparent once the ice thaws, allowing water to leak.

**YOU CAN HELP: If you spot a leak, call the Severn Trent ‘Leakline’ on 0800 783 4444 or report online as soon as possible.**

Due to the complexity of the issue, there is no estimate at the moment as to how long it will take to restore supplies, as engineers attempt to divert water and make repairs.

As the company apologised to customers, a spokeswoman said that they were ready and prepared for the thaw but that they were dealing with an “unprecedented number of leaks”, particularly around Birmingham.

A spokesperson said: “We’re working to move water around our network in a different way and we’re going to bringing water into the area in tankers to get everyone back on supply but this is going to take some time.”

Several schools have warned that the problems could lead to issues for them reopening on Monday morning.

So far (10.40pm) only Waseley Hills School, Rubery and Selly Oak’s University of Birmingham School (Years 7,8,9 only affected) have announced a closure for Monday. Scroll down for updated list of closures

**YOU CAN HELP: If you spot a leak, call the Severn Trent ‘Leakline’ on 0800 783 4444 or report online as soon as possible.**

This page will be updated as more information becomes available.

Confirmed school closures for Monday 5th March:

  • Bournville College, Longbridge
  • The Edge Academy, Northfield
  • University of Birmingham School, Edgbaston – Closed to Years 7, 8, 9 only. Sixth Form to attend
  • Waseley Hills School

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