There’s always one…….! ;)
A Kings Norton company is just one of 4 out of thousands of traders in the UK to be shortlisted for the 2017 Which? Trusted Trader of the Year Award.
Family owned, Finesse Windows have been trading since 1981 and remain committed to delivering high quality product and the best customer service, more than 35 years later.
The Which? Awards have been celebrating the best businesses in the UK since 2007, with the Trusted Trader of the Year Award showcasing companies who have focused their businesses on what customers want and have delivered consistently high standards of customer service.
Selected from the Which? Trusted Traders Scheme, criteria include analysis of customer feedback, complaint handling, customer care, and having met the exacting standard required by Which? as part of the scheme.
Which? Chief Executive, Peter Vicary-Smith said: “Consumers should be at the heart of every business. Brands that deliver excellent products and services for customers deserve to be recognised and rewarded.
“This year’s shortlist reflects those businesses that strive to meet consumers’ expectations and go above and beyond to respond to their needs.”
Finesse Managing Director, Russell Bridge, proudly commented: “It’s fantastic that all the hard work of our team is recognised; we know it is a bit of cliché that customer satisfaction comes first, but it really is what our business has been built on since we opened in 1981.
“To be one of only 4 companies to be shortlisted alone is amazing and really does prove our mantra that everything is ‘designed, manufactured and fitted with care. We are proud of our staff and everything we produce; all manufactured at our Kings Norton factory and showroom.”
The winners of the Which? Awards will be announced at a Gala Dinner event to be held in May, with global brands such as Apple, John Lewis, Samsung and Marks & Spencer all up for awards.