Protecting the safety of thousands of visitors to Northfield’s main shopping centre has helped land a top award for the management team.
The Royal Society for the Prevention of Accidents has handed a Silver Award to Northfield Shopping Centre for its health and safety record.
It was the first time the centre, which welcomes 70,000 shoppers a week, had entered the RoSPA awards, said Northfield’s Operations Manager Adam Meade.
“To win the coveted Silver Award in our first year of entering is quite an achievement.
“It demonstrates the commitment we have to ensuring that shopping at Northfield is a pleasant, safe and clean experience for the millions of people who come here each year.
“The health and safety of our staff team and customers is of paramount importance to us and our top priority.”
RoSPA said Northfield Shopping Centre achieved a high level of performance underpinned by good management systems, which are delivering consistent improvement.
In a glowing commendation David Rawlins, RoSPA’s awards manager, said: “Organisations that gain recognition for their health and safety management systems, such as Northfield Shopping Centre, contribute to raising standards overall and we congratulate them.”
Adam, who has been in his present role at the centre for the past 16 months, added: “Entering the awards was a pretty comprehensive procedure.
“There is a questionnaire process that requires full details about how we continue to improve on-site health and safety for our workforce of 15, which includes security, cleaning and administration staff, as well as people working for our 45 tenants, our visiting builders and contractors and, of course, our many customers.
“Last year, our total footfall was well over three and a half million, which works out at about 70,000 a week, and it’s our responsibility to protect them from any potential hazards that could cause slips, trips and falls.
“Our staff are very vigilant and pro-active when it comes to health and safety matters, so it’s a great tribute to them all that we’ve won this award.”
Amongst the qualifying criteria for RoSPA Silver Award winners is an indication that they are working towards the level of excellence required for a Gold Award.
Adam said: “We’re already planning to enter next year’s awards, which mark RoSPA’s diamond anniversary, and we’ll definitely be going for gold in 2016.”
RoSPA’s is mission to save lives and reduce injuries covers all ages and stages of life.
In support of this aim, the RoSPA Awards, which date back 59 years, recognise commitment to continuous improvement in accident and ill health prevention at work.
Through the scheme, which is open to businesses and organisations of all types and sizes from across the UK and overseas, judges consider entrants’ overarching occupational health and safety management systems, including practices such as leadership and workforce involvement.
The majority of RoSPA’s awards are non-competitive, grading achievement at merit, bronze, silver and gold levels. Organisations that maintain high standards in consecutive years can win gold medals, president’s awards and orders of distinction.
Competitive awards are presented in more than 20 industry sectors, and they also recognise excellence in specialist areas, such as the management of occupational road risk.
Northfield Shopping centre is home to more than 40 stores, from fashion, health and beauty to services and food and drink, and has more than 650 parking spaces. More details at www.northfieldshopping.co.uk.