Two former carers at a Kings Norton care home have been sentenced for neglect at Birmingham Crown Court following the death of a frail pensioner in their care.

Sabrina Duncan (40) of Shartlands Close, Cotteridge, and Benter Ouma (31) from Poplar Road, Bearwood, were lifting 85-year-old Norah Boyle into bed on 5 September 2013 when she slipped from the hoist and banged her head.

The two delayed getting help and calling an ambulance to the Green Nursing Home, Kings Norton, instead thinking up a cover story to say Mrs Boyle banged her head on the bed’s headboard.

But officer’s from West Midlands Police’s Vulnerable Adults Unit − a specialist unit committed to protecting the elderly and disabled from abuse at home or in care facilities − investigated the case and exposed their lies.

Duncan and Ouma tokay (August 7th) admitted gross neglect under the Mental Capacity Act were handed a 160 hour community order and will both ordered to pay £500 costs.

Detective Sergeant Victoria Lee, said: “This is a tragic case of abuse by trained members of staff who should have known better.

“Our investigation showed that not only did Duncan and Ouma neglect Mrs Boyle but they delayed calling an ambulance while they invented a cover story. And while they plotted Mrs Boyle laid in bed with a serious head injury, her head bleeding onto the pillow, until medical attention was sought some time later.

“We uncovered their lies, though, and they went on to admit wilful neglect; their conviction will be on police national computers and be flagged should they ever apply for care jobs in the future.”

Norah had been a resident at the home in Kings Norton since 2006 after suffering a fall three years earlier which resulted in a brain injury; her mental health deteriorated and she needed round-the-clock care.

She was taken to hospital on the evening of 5 September 2013 but died 23 days later.

DS Lee added: “Most of us have relatives who are frail, disabled or vulnerable…we expect them to be cared for professionally and compassionately.

“Often we deal with people who are being abused but cannot speak out for themselves or don’t have the mental capacity to support a prosecution…it’s our job to protect them and to secure justice on their behalf.”

Ellen Doyle, the daughter of Norah, said: “I would like to thanks West Midlands Police vulnerable adult team, this is a very long inquiry and I know they put their heart and souls into the investigation to ensure a conviction and trying to get justice for our family.”

Image West Midlands Police


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