If someone calls at your door without an appointment, consider the following advice (please share this advice with elderly friends, neighbours and relatives):
- Check to see who it is by using the spy hole if you have one, or look through a front window.
- Always put the chain on before you open the door. Door chains are available from most DIY stores and high street outlets for as little as £2.
- If you don’t know the caller, ask to see their identity card. Check it carefully, and keep the chain on while you do this. Genuine callers won’t mind if you close the door while you check. If in doubt, telephone the organisation to verify they are genuine by using a number from the telephone directory and not a number given to you by the caller.
- Bogus callers sometimes work in pairs. Beware of one distracting you while the other steals your property. The best practice is not to let them in.
- Always make sure any rear or side access doors are locked before opening the front door.
- Utility companies operate password schemes whereby, if you register a password with them, any caller purporting to be from that company will give you that password if they need to enter your property, otherwise don’t let them in. For more information contact your service provider.
- If in doubt, keep them out. Phone the police if you are worried on 101 and in an emergency dial 999.