Work is ongoing to restore some supply to homes using rerouted supplies and tankers. Meanwhile engineers are working on fixing the damage to the major water main that has burst at Frankley Reservoir. Readers have reported disruption to supplies since 6am this morning. Updates will be posted at the top of this post:
Severn Trent say if you’re in B31 and your water came back on and then went off again, you should have it back again within 45 minutes. If it’s not been back on yet at all in B31/45/32 give them a call 0800 783 4444
From Severn Trent:
We’re pleased to say that following a lot of hard work from our teams, the water supply in many areas has now been restored. However, we know some customers in the following post code areas are still affected: –
B15, B16, B17, B18, B20, B21, B42, B66
We know that our customers in neighbouring post codes now have water again, and we expect that a water supply will be restored to the majority of the above areas within the next couple of hours. Initially the water pressure may be a bit low, but as our network fills back up with water the pressure will return to normal. We currently expect this will take no more than 6 hours.
Some users have stated to us that their water in B31 came back on but has since gone off again. This may be intermittent due to low pressure but we will update if we hear more
All supplies now being restored to the 40,000 who were affected. Statement and advice from Severn Trent Water:
We’re pleased to say that following a lot of hard work from our teams, the water supply in Birmingham is slowly being restored. It’ll take a while for our network to refill, so if you’re water has not yet come back on or the pressure is low, please be patient.
In rare circumstances, an interruption to the water supply like this can disturb particles within our pipe making the water appear slightly yellow or orange in colour for a short period. We’ll of course be monitoring this, but if you should experience a slight yellow/orange discolouration, please don’t worry.
We are not aware of any issue which could pose a risk to health, and our teams will remain in the area after all of the water has been restored to take water samples and make sure that there are no problems.
If you do experience any discolouration, just leave your cold tap running for a short period (usually about 20 minutes) and your supply will return to normal.
We’d like to thank all of our customers for their patience – we know it can be a real inconvenience to be without a water supply and we’re really sorry for any prolems this has caused.
In B32 we are making alterations to the system to hopefully bring supplies back on to 2700 properties in the Bartley Green and Woodgate areas
UPDATE 1300hrs Some homes in B45 have supplies restored. Latest from Severn Trent is that they are: “making changes to the network in the B31 area, around Northfield, which we hope will restore supplies to around 1500 properties in the next couple of hours.
“Further changes have been identified and our engineers are on the way to put these in place which we hope will bring supplies back on to around 600 properties in the B29 area of Selly Oak
“We continue to work at repairing the underlying burst and using every available option for restoring supplies for the rest of the areas affected.”
UPDATE 12.30hrs – Severn Trent working on restoring supplies. If you are elderly/disabled and concerned call 0800 783 4444
Many resident awoke this morning to loss of water supply or water pressure as one of the large water mains has burst. Parts of B29, B31, B32 and B45 are affected, as well as parts of B17, B27 and B62.
Initial estimates from Severn Trent at around 8.30am were that supplies should be restored within 6 hours.
The lastest update from Severn Trent Water was posted at 10.21 and reads: “We’re really sorry and hope this hasn’t caused you too much trouble. Our incident team has been set up, and engineers are on site doing their best to get things back to normal as quickly as they can.
“We are doing all we can to restore supplies as quickly as possible. Our incident team are identifying the options available to restore supplies and are hopeful that the majority of supplies can be restored in the next few hours”
To check areas affected use the Severn Trent Incident Map.
For updates check Severn Trent News