A new free app for the Apple iPhone, iPod Touch & iPad gives Birmingham residents quick and easy access to Birmingham City Council services.

Birmingham’s ‘Looking Local’ service, developed four years ago by Digital Birmingham, is part of a nationwide initiative to make local authorities easier to access and is already available via interactive digital TV , pc, wii, online and via standard web-enabled mobile phones.

Developed by Kirklees Council, the app is an extension of existing interactive services and gives you a wealth of features in the palm of your hand.

The app allows you to renew library books, look for jobs, report abandoned vehicles or fly-tipping, access travel information, request a bulky item collection, contact your local councillor and much more.

“With the potential introduction of the new localism bill, it is important that we have communication channels that meet our citizens’ needs,” said Cllr Paul Tilsley, deputy leader of Birmingham City Council, who heads up the Digital Birmingham partnership.

“This will ensure two way dialogue and consultation on issues affecting Birmingham people.”

Steve Langrick from Kirklees Council, which owns and manages Looking Local, said:

“Looking Local has been publishing public sector services on mobile phones for over four years now, so we felt it important to extend our offer for the smartphone, with an initial ‘app’ for the iPhone.

“This now means that our 125+ public sector partners can use the app to deliver their services without needing to incur expensive development costs or duplicate resource and effort.”

Read more about Looking Local

Download the app

Alternative Ways to Access  Looking Local:
•    on web-enabled mobile phone at lookinglocal.gov.uk
•    on Virgin, press the interactive button, select ‘News and Info’ and then select ‘Looking Local’.
•    on Sky, Go to Channel 539 and press RED
•    on the Wii or PC, insert lookinglocal.gov.uk into the browser.

More screenshots (click for larger):


  1. The key question to be answered about this app is, does it tie in with one’s council customer account (so that your reports and requests show up on your customer home page with the details of how they’re progressing) ? If so, then it’s useful, but if it doesn’t I’m not sure of the point of it that simply bookmarking the council website in one’s phone browser wouldn’t acheive.


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